Ninja Kitchen Questions and Answers
I have the NJ602 blender. Can I get the individual serving cups?I am wondering if I can get those individual blender cups? I would like to make powder shakes or smoothies in those single serve glasses instead of either of the 2 pitchers that came with it.
How do I get a refund.
Wasn't what I expected
According to the Ninja return policy, you have to return the item within 90 days of receipt of the product along with the original receipt and a signed letter stating your full name, telephone number, address, and the reason for the return. Next, you should contact Ninja Customer Service by phone at 877-581-7375 to request a prepaid mailer for your return.
Please ship your returned item to the address provided on your pre-paid mailer.
Ninja should provide refund payments through PayPal for purchases made via PayPal. In the event that the PayPal account used to place the order has been closed or is unable to receive funds, they will issue a bank check and receipt of the refund may be delayed.
Do you have a blender with enough power to make nut butters?I have the blender (1500 power) but it does not make almonds into almond butter.
Unfortunately, Ninja Kitchen does not provide any information about what blender or food processor can make almonds into almond butter on the company website. Please contact the Ninja Kitchen customer care team for assistance. You may reach out to them by phone at (866) 826-6941 or via the company's social networks.
Support is provided:
- Monday - Friday: 9AM - 9PM ET
- Saturday: 9AM - 6PM ET
Why is my coffee bar not brewing correctly?I’ve had the coffee bar for about 2 months and it will not brew a full pot. It drips a little and beeps like it is done.
I just tried to run the clean cycle but it does the same thing.. just runs a little water then beeps like it has completed the cycle.
If your Ninja brewer experiences more serious issues, please contact the Ninja Kitchen support for assistance. You may reach out to them by phone at (866) 826-6941.
Support is provided
- Monday - Friday: 10AM - 7PM ET
- Saturday: 9AM - 6PM ET
When I bought model BL642W1 30 From kijiji (Used) but missed shredded blades I wonder can I buy only this blade ? ( different size and differnt to cut shape shredder) Can you send me picture and cost and shipping, please and thank you
Is the BN751 same as BN750 when ordering parts? I need a replacement lid and the only model numbers I see BN751 minerals BN750
How can I get a replacement seven-finned drive wheel for my SS101 blender?The blender is great and I was enjoying the smoothies almost daily. But the tips of the drive fins have worn/broken off.
They no longer are high enough to engage with the wheel on the bottom of the smoothie container that drives the blades. This is the second time I've written about this, and I also called Ninja customer service.
I waited on hold for a half hour without anyone answering. Thank you for any help you can provide!
Replacement knives.
I purchased the ninja food he never does central Tempe's knife blocks set November 23rd 2021 with the order number listed below I have to purchase 2 state knives my knives were bent and my husband didn't realize I could have gotten a free replacement so my question to you is can I replace 2 steak knives and also a chef knives they all had been in the center of their knives and how much would it cost me
How can I get a operational manual, for my foodie cooker model OP 4020 CN 107.
Just misplaced manual and another,send information and cost to email address (oscarwinthrop@***.com) so I can order a replacement,and get back to using machine right.oscar L Winthrop 11/29/2022. Thank you
How can I get my replacement or refund?I have ordered through Amazon, Ninja Foodi NeverStick and I got my order on November 7/2021. In less then year my set start to falling apart.
The non-stick coating inside the pan bowl began to lift and crack from the inside. I need your help with advice how to make refund or replacement?
I placed my order in 5th December the money has been taken but my order has still not been shipped. When will I receive it
Two Pack 24 oz. Single-Serve Blender Cups with Spout Lids are available at ninjakitchen.com. The cups include spout lids and feature an updated, unique slimmer-bottom design so they fit in most car cup holders and are easy to hold and travel with. They cost $24.95.
For further assistance please contact Ninja Kitchen Support at ninjakitchen.com/support. Customer Support is provided Monday through Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m.to 6 p.m. ET.