Ninja Kitchen
Reviews and Complaints
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Verified Reviewer | Winnipeg, ManitobaLook for metal blade shredder
Blender came apart
User's recommendation: Not buying the newest products from them
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Verified Buyer | Egg Harbor Township, New JerseyInjuries
I was asked
Preferred solution: Just need the manual please
User's recommendation: Yes 100%
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Verified ReviewerCan't find an item
- Everything having to use this and waste my time when a human woul
Preferred solution: A blender system that heats to make soup for my sister. This is not a phone call nor is it the help I eanted
User's recommendation: This is ridiculous trying to get an answer so I can spe
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Verified ReviewerExtremely dissatisfied with your product
I bought the ninja professional 1500 watts from Fingerhut about 3 months ago and is burned up. it did not last any longer than a $30 blender from Walmart.
I bought it specifically to make my smoothies and I got sick of replacing a blender every 3 months from Walmart so I thought to myself I'll get a ninja the commercials say it's really good. well it's not that good .it died in the same amount of time as a normal blender from Walmart did . I'm extremely dissatisfied with your product I would not recommend it to anyone and I'll never buy another one. and through Fingerhut I paid almost $300 for it it is the worst $300 I've ever spent in my life I can't believe I spent that kind of money for an item that is burned up in the same amount of time as a $30 item.
When I bought it because of the commercials and the advertisements on it I thought to myself. this will be the last blender I ever buy it should last me years .wow was I so surprised when it just burned up in 3 months. it's a worthless piece of junk .Walmart blenders are better and cheaper and if you're wondering no I did not abuse it .I use it specifically as the instructions said I never filled it Beyond The Fill line and I did not overload it I used it once a day and that's it .and it just today burned up started making the weirdest baddest incredibly loud grinding noise like a transmission was going out .I cannot explain to you how disappointed I am I have no words. And I don't know how to give you an order or a contract ID because I bought it through Fingerhut which is a build your credit establishment .so I paid twice the amount of money I would pay at an outlet for the item .but I just wanted you to know as the makers of this item that it really really disappointed me I thought it was going to be so much more and it turned out to be just a piece of junk and the real *** thing is I'm not done paying for it .I still have payments to make on it and it doesn't work .I have to go to Walmart and buy another $30 blender.
Needless to say I totally regret buying a ninja .and I will never buy another one nor will I ever recommend it to anyone. on the contrary I will tell people how it burned up so quickly and they should not buy one.
- While it worked it worked awesome it was great made excellent smoothies
- It burned up in 3 months
Preferred solution: Apology
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Jamestown, New YorkRefund
User's recommendation: Don’t expect a refund right away
Stollen Package
I purchased a Ninja Creami machine. However, Fedex (Ninja company works with them), unfortunately did not bring the package to my home.
Even though I was at home, they leave it on the back door without my permission, it was big and expensive package. At the end, I didn't receive my package (as expected). The product I paid for was stolen and no one helped me in this regard.
Even though I had a police report and saying that I did not receive the package, Ninja refused to refund or reorder the product, so they did nothing. I will never buy any product again from Ninja company, which does not stand by the consumer.
User's recommendation: Do not order online...
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Verified Reviewer | Copenhagen, Capital RegionNinja 400 write : shut
Defective products
User's recommendation: Not as good as reviews posted.
????QUESTIONS ON TEMPERATURES, HI AND LOW FOR BRAISING, PLUS BAKING SOUPS
Ninja sauce pot is flaking
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Medford, MassachusettsI made a huge typo so this was my fault not the company
User's recommendation: Read your message before sending
Exploded Ninja Toaster Oven
User's recommendation: Please be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPut money back on my card
Preferred solution: My card number removed and my email address taken of and block so it can't get put back on there
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